Terms and Conditions: Please read through the following terms and conditions. Anyone who does not agree to these terms will not be accepted. Please print this page [by clicking here], sign at the bottom and return. • All clients will be asked to read and fill out (where appropriate) our questionnaire, two agreements forms and our terms and conditions. All forms must be signed by the owner and the dog’s vet respectively before the dog is accepted.     • All our services include a free pick up and drop off service within The Royal Borough of Chelsea and Kensington and W2. An additional £1.50 per mile will be charged outside this area.     • Please appreciate we have a very busy schedule and may not always be able to work to specific times. We do not ‘pick up’ or ‘drop off’ between the hours 6.30 pm – 8.30 am (out of hours). Dog Boarding Services run on a 24 hour clock from 12 noon until 12 noon the following day, much the same as a hotel. Please note if owners want their dogs to be dropped off past ’12 noon’ they will be charged for an extra day. (Please appreciate that this is a necessary rule as your dog will be taking up the potential space of another dog). We ask all clients wanting to ‘pick up’ or ‘drop off’ their own dogs to respect our ‘out of hours’ rule.     • If pick up and drop off is in the congestion zone an additional £2.50 will be charged.     • Payments are to be made by cash or cheque only, made payable to ‘Sarah Marris’.     • Please note for all ‘doggie holidays’ add £20 per dog for petrol.     • A 100% deposit is required on all dog sitting bookings over a Bank Holiday, Christmas, New Years, Easter and School Holidays. A booking will not be secure until a deposit is paid.     • A 50% deposit is required on all other dog sitting bookings. A booking will not be secure until a deposit is paid.     • The balance on all dog sitting bookings must be made on the first day of the booking start date. Account facilities are not available.     • Cancellations made less than 21 days prior to the booking start date, will result in full loss of deposit.     • Cancellations on all dog sitting bookings must be made in writing by post, email or fax only. A message left on a telephone answering service will not be accepted as a cancellation.     • Pets in the City does not accept any responsibility for accident, loss or death of any dog in their care. Owners are responsible for insuring their own dog/s.     • Pets in the City reserve the right to refuse any dog they do not deem suitable.     • Pets in the City is a registered member of NARP pet and home sitting services.     • Pets in the City vehicles are fully insured and fitted with customised cages.       I hereby agree to the terms listed above.     ______________________ Client Signature _____________________ Date